Returns & Exchanges
We work hard to ensure that each & every one of our products does its job so riders & horses can do theirs. It is our love of horses, as well as our experience in the ring, in the barn and on the road that drives every idea and influences every decision we make. But we also see the big picture, as we are the trainers, grooms, managers and owners as well. We know exactly what’s at stake.
We want you to love our products as much as we do. If the merchandise you received is defective or not as you ordered, please contact our customer service staff for quick resolution. We are happy to help!
Please call us at 877-437-8434 or email info@EquiFit.net to speak with our customer service team.
EquiFit will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. EquiFit will not be held liable for any customs duties or taxes that arise from your local customs office. EquiFit will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including possible customs duties, taxes and country specific fees.