HOLIDAY SHOPPING PREPAREDNESS

SHOP EARLY & SHOP PREPARED

As horse owners & riders ourselves, we love seeing our customers riding & competing again & appreciate the influx of orders to reflect that. Our team has been working around the clock to get ahead, but high demand paired with extraordinary global events means we could face inventory challenges.

Heading into the holiday season, we recommend shopping early to combat any delays due to supply chain uncertainty as well as delays due to national & local COVID-19 protocols. We appreciate your patience as we continuously work with our partners to stock items & fulfill orders.


HOW DOES THIS AFFECT YOUR HOLIDAY SHOPPING?

As you prepare to purchase gifts for everyone on your list this holiday season, here's what you can expect from us:

Standard Custom Order
Delivery Cut Off

Standard custom order delivery is 4-6 weeks. Due to holiday volume, please submit your custom order by November 10, 2021 to receive by December 24, 2021.

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Standard Personalized Order
Delivery Cut Off

Standard etching order delivery is 2-3 weeks. Due to holiday volume, please submit your order with etching by November 30, 2021 to receive by December 24, 2021.

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Standard Stock Order
Delivery Cut Off

Standard shipping for stock orders within the United States is 5-7 business days. Due to the pandemic, please check the order status in your account for the latest ETA.

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To ensure timely delivery, we recommend shopping early. If you see something you want, do not hesitate to purchase it! Inventory is going quickly, so be sure to snag items while they are in stock.


PUTTING PEOPLE FIRST

As always, we hold ourselves to Higher Standards to help ensure the health & safety of our team. We implemented strict protocols during the pandemic – including testing all staff, mask mandates & deep cleanings – & will continue to run operations with these in place.

Our goal is to make your shopping experience as safe & seamless as possible, while we navigate an ever-changing circumstance. We appreciate all riders' patience as we make strides to keep production moving while we balance a safe working environment for our team in Massachusetts.